FAQ
Is there a minimum order for delivery?
Minimum order is $60. This can be made up by ordering with friends to make up the $60 and we will deliver to one address.
What happens if we are not home?
You can leave cooler bags or eskies in a place you have told us about, either in the details section of the checkout or via email. If you haven't left anything out for us, we have no choice but to take the delivery back with us.
When do you deliver?
We deliver to the North weekly, usually Saturdays. This includes Launceston and surrounds West Tamar & East Tamar.South and North West routes are fortnightly. Stay up to date with our delivery dates via Facebook. The furthest south we go is Snug and the furthest North West we go is Wynyard. At this stage we do not travel to the West coast.
What payment methods do you accept?
At this stage we accept credit card payments over the phone, bank deposit and cash (and eftpos) on delivery.
What is the best way to get in contact?
Either by filling out our contact form, or via facebook, as we are usually outside and not by the phone to take your call. If you prefer to call, leave a message and we will get back to you as soon as we can. (03) 63 301 695
What about refunds?
Happy to discuss and replace product your not happy with.
When do we need to order?
As we stock to order, orders must be placed by Tuesday afternoons to guarantee delivery on the next run to your area.
As we stock to order, it is preferable that orders are placed by Tuesday afternoons to guarantee delivery on the next run to your area.